NVIDIA + EY Return / Repair / Reverse-Logistics Taskforce — Member Roster
Briefing chart on the 21 named members of the NVIDIA/EY return-repair-reverse-logistics taskforce. Titles, seniority, and background compiled from public sources (LinkedIn, EY bios, ZoomInfo/aggregators, NVIDIA job reqs); confidence is tagged per person. Four names could not be verified from public sources and need an internal-directory lookup. Related NVIDIA context: Lonny Orona, Greg Dal Cielo.
Geographic summary: Bay Area 6 confirmed (~10 likely with soft calls) · Israel 3 · Other US 5 · Unknown 3.
EY (Ernst & Young) — external advisory
| Name | Company | Job Title | Location | Prior relevant experience | Seniority | Focus / influence / knowledge |
|---|---|---|---|---|---|---|
| Dave Lubowe (David H.) | EY | Managing Director, Consulting — Supply Chain & Operations; EY global semiconductor consulting lead | Seattle, WA | ~40 yrs. Ex-VP & Partner, IBM Global Business Services (global lead, Operations & Supply Chain). Theory-of-Constraints manufacturing, semiconductor-equipment work, 5 US patents. Princeton BSE. | MD / Partner-adjacent (most senior EY figure) | The EY anchor/sponsor. Owns the EY–NVIDIA AI supply-chain alliance (presented at NVIDIA GTC 2025). Shapes strategy and framing, not hands-on analysis. [Confirmed] |
| Rex A. Wright | EY | Manager, Digital Supply Chain | Dallas, TX | Ex-Deloitte (TMS / transportation-management implementations, network modeling for retail/CPG & federal). Earlier Samsung logistics/SCM analyst. Texas Tech. | Manager | Hands-on transportation & network execution; builds current/future-state flows and models for the return/repair network. Samsung background = electronics reverse-flow grounding. [Confirmed] |
| Shreya N. Patel | EY | Senior Consultant, Supply Chain & Operations | Austin / DFW, TX | Ex-Amazon and QVC Area Manager (warehouse/fulfillment/returns operations). MBA, UT McCombs. | Senior Consultant | Ground-level ops analysis and modeling. Amazon/QVC fulfillment-and-returns experience directly on-point for reverse-logistics flow design. [Likely — middle initial not independently verified] |
| Michael M. Ward | EY | Unconfirmed | Unknown | — | Unknown | Could not verify — name too common, no page ties a Michael Ward to EY. Numbered alias (Ward1) implies a real EY employee; plausibly Supply Chain & Operations, but context-inference only. Get his title from EY/NVIDIA directly. [Unknown] |
NVIDIA
| Name | Company | Job Title | Location | Prior relevant experience | Seniority | Focus / influence / knowledge |
|---|---|---|---|---|---|---|
| Sarfaraz Zaman (email SZaman) | NVIDIA | Director, Business Applications | Santa Clara, CA | At NVIDIA since ~2006, rose from Sr. Business Systems Analyst, SCM. APICS/ASCM, PMP. | Director (most senior NVIDIA member) | Senior owner of the SAP business-applications layer — controls whether RMA/repair/returns processes get built into SAP. High influence on system design & prioritization. [Confirmed] |
| Greg Gavalakis (distinct from our POC Greg Dal Cielo) | NVIDIA | Enterprise account manager; ZoomInfo lists “Operations Specialist” | Bay Area (NVIDIA HQ) [likely, unconfirmed] | All-sales/account-management career: Oracle (Sr. Account Manager, storage sales), HP (storage sales), SafeNet, earlier hardware/BD roles. | IC/specialist to senior account-manager band | Brings a commercial/customer-relationship and enterprise-sales lens rather than ops or systems depth. Not our POC — different Greg. Worth a one-line confirmation of his exact taskforce role. [Confirmed via public record] |
| Long T. Diep | NVIDIA | Program Manager, Service Logistics | Santa Clara, CA [likely] | Rose entirely within NVIDIA: Logistics Coordinator → Analyst III → Global Logistics Supplier Manager → PM, Service Logistics. | Program Manager (senior IC/lead) | Likely the operational center of gravity — “Service Logistics” is the returns/repair/after-sales flow. Owns 3PL/repair-vendor relationships and the day-to-day return-repair-return pipeline. [Confirmed] |
| Vania Ben-Hayoun | NVIDIA | Manager, Logistics (some sources: Sr. Logistics Manager) | US, city uncertain (one source Brentwood, MO) [likely Bay Area] | Ex-Camtek (Israeli semiconductor inspection-equipment maker) — import/export, trade compliance, cross-Asia/EU/US coordination. Long ops/purchasing tenure. | Manager (long-tenured IC/mgr) | International-logistics & customs backbone — cross-border movement of returned/repaired hardware. Semiconductor-equipment background = high-value hardware handling. [Confirmed] |
| Shai Waicberg | NVIDIA | Senior Manager, Customer Case Management | Israel | ~17 yrs: supply chain (logistics, procurement, customs, subcontractors, import), plus ERP/CRM/BI implementations. | Senior Manager | Bridges CRM and physical flow: RMAs originate in case management, and he has hands-on supply-chain/customs/ERP depth. Connective tissue between systems and operations camps. [Confirmed] |
| Isrrael Mendoza (double-r) | NVIDIA | Transportation Systems Program Manager | SF Bay Area | Ex-Google Global Transportation. Deep TMS (JDA) implementation — carrier tariffs, rate integration, data governance/analytics. | Program Manager | The transportation/freight-and-carrier brain — TMS and data plumbing to physically move failed units back to triage/repair and track return flows. [Confirmed] |
| Pavan Verma | NVIDIA | Senior Solutions Architect (Digital / supply-chain systems) | Santa Clara, CA | 16+ yrs SCM; 12+ yrs SAP GATP/SNP/SD. Co-author of an SAP-Press book on Global Available-to-Promise. Ex-Exelixis, Big-4 consulting. | Senior IC / Staff architect | The ATP/allocation & SAP-systems brain — how returns, RMAs, spares, and repair inventory get modeled in ERP (availability, allocation, plumbing). [Confirmed] |
| Mohan Ganganala | NVIDIA | Sr. SAP Business Systems Analyst (MM/WM/LE/QM) | SF Bay Area | SAP functional consultant: ex-Genentech, Apple, Dr Pepper, Tech Mahindra. Co-authored NVIDIA’s supply-chain digital-twin / stress-testing work. | Senior IC / Staff | Hands-on SAP logistics-execution expert — the WM/LE/MM config reverse logistics runs on (returns, warehouse moves, RMA). Also brings supply-chain-resilience/digital-twin literacy. [Confirmed] |
| Muthu (Muthusamy) Veerappan | NVIDIA | Project Manager, SAP | Sunnyvale / Santa Clara, CA | No verified pre-NVIDIA employer found (profile gated). | Manager / IC PM | Translates return/repair/RMA/warranty process into the SAP system of record. Systems-of-record knowledge, not ops strategy. [Confirmed title; prior history Unknown] |
| Ganesh Vinnakota | NVIDIA | Senior Manager / Architect (business systems, Salesforce) | SF Bay Area | Ex-Pivotal / VMware (~5 yrs, Salesforce, PM, CX). UC Berkeley Haas. | Senior Manager | Front-office/process architect — how customer returns, service requests, and case/warranty data flow through Salesforce into back-end systems. Complements the SAP (back-office) view. [Confirmed] |
| Idan Touitou (email idant) | NVIDIA | Manager, Salesforce Developers Team | Israel [likely] | Ex-AllCloud (Salesforce integrator); earlier TowerJazz (Israeli foundry) corporate-planning analyst. | Manager | Owns the Salesforce/CRM tooling that runs an RMA/case workflow — builds the return-tracking system. Semiconductor-planning grounding from TowerJazz. [Confirmed] |
| Sushmitha Rao (email susmitharaot) | NVIDIA | Salesforce Architect | Washington DC / Baltimore | Salesforce/CRM consulting: EY, Slalom, Cognizant, Deloitte. B.Tech Electronics. | Architect (senior IC) | US-based Salesforce architecture counterpart to Touitou — designs the CRM/case data model and integrations behind returns. Enterprise-CRM implementation patterns. [Confirmed] |
| Kiran Kumar Salvadi | NVIDIA | Business Systems Analyst (SAP) | Sunnyvale, CA [likely] | Not confirmable (profile blocked). | IC / analyst | SAP BSA translating reverse-logistics/RMA requirements into system specs. Lowest public footprint — confirm exact title internally. [NVIDIA/role confirmed; history Unknown] |
| Miguel Celio | NVIDIA | Unconfirmed title | Roseville, CA (Sacramento area) [likely] | Best-candidate profile: Santa Clara University, Roseville CA. Repeatedly co-surfaced with NVIDIA “Repair Factory Operations” / “Repair Warehouse & Logistics” reqs. | Unknown | Probably the repair-factory / physical reverse-logistics operator — but identity is probable-not-confirmed. Verify name & title before relying on it. [Likely] |
| Lior Sapirstein (email liors) | NVIDIA | Unconfirmed title | Israel [likely] | Unretrievable. Short alias suggests long tenure. | Unknown | Real NVIDIA employee but title, group, and background all unretrievable. Needs a direct lookup. [Unknown] |
| Mohit Gandhi | NVIDIA | Unconfirmed | Unknown | — | Unknown | Valid @nvidia.com = real employee, but no public footprint under this name (other Gandhis at NVIDIA are different people). Get his title internally. [Unknown] |
| Inna Goldin (email innag) | NVIDIA | Unconfirmed | Unknown | — | Unknown | Real employee, but no public profile ties her to a role (the prominent “Inna Goldin” is at AllianceBernstein — different person). Possibly business-process/planning/analytics, but a guess. Confirm internally. [Unknown] |
Reading the roster
- Systems-heavy, split SAP + Salesforce. SAP back-office (Zaman-Director, Verma, Ganganala, Veerappan, Salvadi) and Salesforce/CRM front-office (Vinnakota, Touitou, Rao). The taskforce is scoped to redesign both the process and the tooling behind returns.
- Physical flow covered by Diep (Service Logistics), Mendoza (TMS/transportation), and Vania (international/customs). Diep is the most on-point operational owner.
- EY brings a senior sponsor (Lubowe, semiconductor + the NVIDIA alliance) plus two delivery-level operators (Wright on transportation, Patel on fulfillment/returns) — all distributed, none Bay Area.
- Geography: ~10 of 21 cluster around Santa Clara; a 3-person Israel hub (Salesforce/CRM + case management) is a real timezone consideration; the EY trio is fully distributed.
Gaps to close
- Four unverifiable names — Michael Ward (EY); Mohit Gandhi, Inna Goldin, Lior Sapirstein (NVIDIA). Real employees, no usable public footprint. Ask NVIDIA/EY for titles or a directory lookup.
- Miguel Celio probable-but-unconfirmed as repair-factory operator; Salvadi and Veerappan have confirmed roles but no prior history.
- Greg Gavalakis — resolved as a different person from our POC Greg Dal Cielo; confirm his exact taskforce role if it matters.
- Six “likely” locations (Diep, Salvadi, Gavalakis, Vania, Touitou, Sapirstein) are inferences, not confirmed city fields — verify if scheduling depends on them.